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Brad Leonards | Principal Sales Expert & People Partner
As the founder of TSNS, Brad has over 30 years experience in the automotive industry across sales, service, aftercare and dealer management and has built and trained an elite team of like minded operators.
Brad is passionate about helping business owners and dealer's maximize all areas of their organization whilst maintaining exceptional customer service.
Brad spends his time in both Australia and Thailand throughout the year and can be often found on a road trip to visit a TSNS client for a check in on their day to day operations to ensure their team is constantly performing at peak levels; Brad is certainly the physical embodiment of 'The Service Never Stops!'
Throughout her tenure, Ginette has expertly overseen the largest vehicle pipeline at TSNS, demonstrating exceptional capability in managing such a complex operation;
With these results on her resume, Ginette is now responsible for the National BYD (Build Your Dreams) business operation at TSNS and covers pricing, workflow, deal allocation, customer support and daily reporting - Ginette is a vital and key resource.
When it comes to any technical aspect of improving a customer's motor vehicle, Lachlan is our go to guy!
A world of knowledge with the latest automotive enhancements and technology and the most effective and affordable ways to integrate them with any and all vehicles.
Lachlan handles and extensive range of clients across the TSNS dealer network with complete customer satisfaction and we are proud to have him as our techy!
Adele joined the TSNS team recently with an array of automotive protection product knowledge and has hit the ground immediately helping our clients protect their vehicles the RIGHT way at the RIGHT price.
Be it a pre owned vehicle or a prestige vehicle Adele knows which products will enhance the client's vehicle and how to package the correct vehicle care solutions to ensure the client feels safe and secure with the future of their vehicle's care whilst maximizing the best enhancements to really 'make it extra personal and special'
Jad manages our network of dealers and clients daily - albeit vehicle ordering, product selection, pre delivery or vehicle client collection; Jad is across it.
An operator with a remarkable skillset when it comes to managing all aspects of the vehicle care process.
With over 20 years experience in the automotive industry, Tara joins the TSNS team with a wealth of experience on protecting our mutual clients vehicles from the harsh Australian conditions.
Thomas joined the TSNS team as a 'new to industry' having worked in the construction game for 10 years.
A strong work ethic, coupled with a real desire to provide exceptional customer service and attention to detail; Thomas ensures that each vehicle is completely covered and protected before it's launched!
As an extremely fast paced operation fielding hundreds of calls and emails everyday, TSNS is safe in Sandy's hands.
From reporting to system logging, accounts payable and receivable and all other administrative duties;
Sandy is a machine and keeps the pulse - plain and simple
TSNS is primarily a tech operation relying on telecommunications and web servers to be online at all times;
To ensure 'the service never stops' Jesse keeps the lights on in the back end ensuring all TSNS servers (just like Facebook's servers!) never crash.
Assisting Brad and Sandy with the administration aspect of TSNS, Thanya performs a crucial role in analyzing all data flow within the business.
TSNS deals with national clientele minute by minute of each day and it is vital that all customer experiences for our network are of the utmost satisfaction; Thanya finely tunes this needle every day.